This Refund & Cancellation Policy outlines the terms under which bookings made through SlipInHolidays may be cancelled and refunded. By booking any travel service through our website, you agree to the conditions stated below.
All cancellations and refunds are subject to the policies of hotels, transport providers, and activity operators involved in your booking.
02. Booking Confirmation
A booking is considered confirmed only after:
-
Receipt of full or partial payment, and
-
Confirmation from the respective service providers
SlipInHolidays reserves the right to cancel any booking if payment is not completed within the specified time.
03. Cancellation Policy
Cancellation requests must be made in writing via email or official communication channels.
Cancellation charges may apply as follows:
-
Before trip commencement: Cancellation charges depend on supplier policies
-
After trip commencement: No refund will be provided
-
No-show: No refund will be applicable
Each hotel, transport service, or activity may have different cancellation rules, which will be communicated at the time of booking.
04. Refund Policy
Refunds, if applicable, are processed based on the following conditions:
-
Refund eligibility depends on supplier approval
-
Refunds are issued only after SlipInHolidays receives the refunded amount from suppliers
-
Service fees, processing charges, and bank charges are non-refundable
-
No refund for unused services, meals, sightseeing, or activities
Refunds will be credited to the original payment method used during booking.
05. Refund Processing Time
-
Refunds typically take 7–14 working days after approval
-
Processing time may vary depending on banks or payment gateways
-
SlipInHolidays is not responsible for delays caused by financial institutions
06. Force Majeure
In case of unforeseen events such as natural disasters, weather conditions, government restrictions, strikes, or pandemics:
-
Refunds will be processed as per supplier policies
-
SlipInHolidays will assist in rescheduling or alternative arrangements where possible
-
Full refunds are not guaranteed in force majeure situations
07. Amendments & Changes
Any changes to confirmed bookings, such as date modifications or service upgrades, are subject to availability and additional charges.
Change requests must be made well in advance and are not guaranteed.
08. Non-Refundable Services
Certain services may be marked as non-refundable, including:
-
Discounted or promotional packages
-
Peak-season bookings
-
Specific hotels, activities, or transport services
Such terms will be clearly communicated at the time of booking.
09. Limitation of Responsibility
SlipInHolidays acts only as a facilitator between customers and service providers. We are not liable for losses incurred due to supplier cancellations, delays, or service disruptions beyond our control.
10. Policy Updates
SlipInHolidays reserves the right to modify this Refund & Cancellation Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.